Fountain Tire Service Advisor in Surrey, British Columbia
Fountain Tire in Surrey and White Rock (13689 104 Avenue and 2546 King George Blvd) are searching for a friendly and knowledgeable individual to deliver exceptional customer service as Service Advisors.
As part of the front-line staff, the Service Advisor is responsible for ensuring that all customers are provided with top-notch customer service. Your duties will include:
Sharing product knowledge and technical expertise with Fountain Tire customers to build existing and new business
Providing service quotes and receiving customer authorization for work to be performed
Finalizing sales and completing customer follow up to determine their satisfaction level with the service received
Scheduling customer appointments for tire and mechanical service
Recommending tire service, specialty tire service, wheel and mechanical service to customers
Ensuring that all products are billed accurately to the customer
What does it take to get on track?
A minimum of 1 year of experience providing exceptional customer service and business support
Experience in the automotive aftermarket or tire industry is an asset but not required
Maintaining a valid driver's license and a satisfactory driver's abstract are conditions of employment
Excellent time management skills
Strong interpersonal skills with the ability to work as a team
Ability to work well under pressure in a fast paced, ever changing and high-volume environment
What do we offer? At Fountain Tire, you’ll have a great place to work:
Regular day shifts
Great discounts for you and your family on tires, parts and mechanical services
Health, Dental and Vision Benefits for you and your family
RRSP matching program
The opportunity for growth that includes the potential to enter our management training program and own your own Fountain Tire store!
Interested candidates are encouraged to apply online or in store today!
Street: 13689 - 104 Avenue
External Company URL: http://www.fountaintire.com