Fountain Tire Service Advisor in Surrey, British Columbia

Fountain Tire in Surrey and White Rock (13689 104 Avenue and 2546 King George Blvd) are searching for a friendly and knowledgeable individual to deliver exceptional customer service as Service Advisors.

As part of the front-line staff, the Service Advisor is responsible for ensuring that all customers are provided with top-notch customer service. Your duties will include:

  • Sharing product knowledge and technical expertise with Fountain Tire customers to build existing and new business

  • Providing service quotes and receiving customer authorization for work to be performed

  • Finalizing sales and completing customer follow up to determine their satisfaction level with the service received

  • Scheduling customer appointments for tire and mechanical service

  • Recommending tire service, specialty tire service, wheel and mechanical service to customers

  • Ensuring that all products are billed accurately to the customer

    What does it take to get on track?

  • A minimum of 1 year of experience providing exceptional customer service and business support

  • Experience in the automotive aftermarket or tire industry is an asset but not required

  • Maintaining a valid driver's license and a satisfactory driver's abstract are conditions of employment

  • Excellent time management skills

  • Strong interpersonal skills with the ability to work as a team

  • Ability to work well under pressure in a fast paced, ever changing and high-volume environment

What do we offer? At Fountain Tire, you’ll have a great place to work:

  • Competitive Pay

  • Regular day shifts

  • Great discounts for you and your family on tires, parts and mechanical services

  • Health, Dental and Vision Benefits for you and your family

  • RRSP matching program

  • The opportunity for growth that includes the potential to enter our management training program and own your own Fountain Tire store!

Interested candidates are encouraged to apply online or in store today!

Street: 13689 - 104 Avenue

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