Vail Resorts Bike Mechanic- Mountain Sports Outlet - Part Time - Summer Seasonal - Silverthorne, CO in Silverthorne, Colorado

Reach Your Peak at Vail Resorts. You're someone who pushes boundaries and challenges the status quo. You're brave, ambitious and passionate in everything you do. And we want you on our team. Pursue your fullest potential and never settle in the quest to deliver extraordinary guest service. Join one of the world's most innovative companies and re-imagine a mountain resort experience with us. Welcome to Vail Resorts. Reach Your Peak.

Bike Mechanics are responsible for assisting in store service operations, to expertly provide quality tune-ups and repairs, building bikes and offer a world-class customer experience, contributing to the success of the team and the entire company.

Job Responsibilities include (but are not limited to):

  • Interface with the customer to assess service needs

  • Inspect, repair, and service customers' bicycles

  • Assist in generating bike and accessory sales

  • Complete accurate work order paperwork and prioritize work orders in an expedient manner

  • Serve as a knowledgeable resource to customers

  • Demonstrate a professional standard of customer service

  • Remain current on industry products and trends, and demonstrate knowledge of products

  • Protect company assets through loss prevention techniques

  • Communicate with store management to achieve a seamless customer experience and maximize profitability

Qualifications:

  • Ability to build all levels of bikes from the box to a safe, ride ready bike

  • Ability to stand and move in an active, team-oriented environment for extended periods

  • Ability to communicate fluently with co-workers and guests in accurate spoken and written English

  • Minimum of 1 year bike mechanic experience in a retail store

  • Previous experience with various bike components, service tools, and machinery

  • Basic computer skills

  • Commitment to exceptional customer service

  • Ability to work a flexible schedule; including nights, holidays and weekends

Some of the benefits include:

  • Retail discounts at our stores

  • Free summer lift pass to our world-class resorts

  • Employee Assistance Program (EAP)

  • Excellent training and professional development

Bike Mechanics are responsible for assisting in store service operations, to expertly provide quality tune-ups and repairs, building bikes and offer a world-class customer experience, contributing to the success of the team and the entire company.

Job Responsibilities include (but are not limited to):

  • Interface with the customer to assess service needs

  • Inspect, repair, and service customers' bicycles

  • Assist in generating bike and accessory sales

  • Complete accurate work order paperwork and prioritize work orders in an expedient manner

  • Serve as a knowledgeable resource to customers

  • Demonstrate a professional standard of customer service

  • Remain current on industry products and trends, and demonstrate knowledge of products

  • Protect company assets through loss prevention techniques

  • Communicate with store management to achieve a seamless customer experience and maximize profitability

Qualifications:

  • Ability to build all levels of bikes from the box to a safe, ride ready bike

  • Ability to stand and move in an active, team-oriented environment for extended periods

  • Ability to communicate fluently with co-workers and guests in accurate spoken and written English

  • Minimum of 1 year bike mechanic experience in a retail store

  • Previous experience with various bike components, service tools, and machinery

  • Basic computer skills

  • Commitment to exceptional customer service

  • Ability to work a flexible schedule; including nights, holidays and weekends

Some of the benefits include:

  • Retail discounts at our stores

  • Free summer lift pass to our world-class resorts

  • Employee Assistance Program (EAP)

  • Excellent training and professional development

We’re looking for team members who are passionate about their work and the world around them, who take pride in ensuring our guests receive the best possible service and who bring a sense of self and fun to all they do. Life at 9,280 feet in the sky is a little different. With our crisp Rocky Mountain air and boundless options for adventure and exploration, you can join a community who loves where they live and loves what they do. Keystone will be your home away from home; a place where friendliness, an eye for detail and unmatched guest service is the foundation of our Culture. Come join our team – where A Mountain of Possibilities awaits. www.vailresortscareers.com

Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.

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