Citizens Bank Maintenance Technician I - Cleaning and Light Carpentry in Providence, Rhode Island


The Maintenance Technician role within Real Estate Operations has responsibility for routine office cleaning and light carpentry repairs of our back offices.

  • The role will respond to back office requested work orders and have a routine schedule of work orders throughout Citizens Bank portfolio within the Greater Rhode Island area. A company vehicle, IPAD, Phone, tools and supplies are provided.

  • Additional responsibilities will include (but will not be limited to):

  • Inspecting back office facilities on a routine basis while cleaning office locations and repairing items as required.

  • Responding to emergency and non-emergency service requests and prioritizing work order response.

  • to vendors if necessary via work order system.

  • Closing out work orders upon completion; via iPad or Computerized Maintenance Management System.

  • Completing work order correctly with minimal call backs.

  • Providing minor office relocations of furniture and / or contents.

  • Communicating in a pleasant and professional manner with internal and external customers.

  • Maintaining inventory of supplies, tools and materials and purchasing supplies at the best available price

  • Responsibility for maintaining bank vehicle.



  • 1 or more years of experience in janitorial and light carpentry role

  • Proven customer service experience and / or abilities

  • Competent use of MS Office applications to include MS Excel, Visio, PowerPoint and Word.

  • Ability to travel as required

  • Demonstrated written and verbal communications skills

  • Ability to work under pressure with efficiency and accuracy.

  • Ability to plan and prioritize workload.

Education and Licenses:

  • High School Degree or Equivalent

  • Valid Driver’s License

Hours & Work Schedule

Hours per Week: 40

Work Schedule: Mon – Fri, 7:30 AM to 4:00 PM

Why Work with Us

At Citizens, you’ll find a customer-centric culture built around helping our customers and giving back to our local communities. When you join our team, you are part of a supportive and collaborative workforce, with access to training and tools to accelerate your potential and maximize your career growth.

Equal Employment Opportunity

It is the policy of Citizens Bank and Citizens Securities, Inc. to provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to race, color, ethnicity, religion, gender, pregnancy/childbirth, age, national origin, sexual orientation, gender identity or expression, disability or perceived disability, genetic information, citizenship, veteran or military status, marital or domestic partner status, or any other category protected by federal, state and/or local laws.

Equal Opportunity & Affirmative Action Employer Disabled/Veteran

Citizens Bank is a brand name of Citizens Bank, N.A. and each of its respective subsidiaries, and Citizens Bank of Pennsylvania.