Fountain Tire Service Advisor/Inside Sales (Part-Time) in Edmonton, Alberta

Fountain Tire Edmonton West End (11107-158 Street NW) is searching for a friendly and knowledgeable individual to deliver exceptional customer service as a Part-Time Service Advisor/Inside Sales person.

As part of the front-line staff, the Service Advisor is responsible for ensuring that all customers are provided with top-notch customer service. Your duties will include:

  • Greeting and communicating with customers on all aspects of repair

  • Sharing product knowledge and technical expertise with Fountain Tire customers to build existing and new business

  • Providing service quotes and receiving customer authorization for work to be performed on customer vehicles, finalizing sales, and completing customer follow up

  • Scheduling customer appointments for tire and mechanical service

  • Recommending tire service, specialty tire service, wheel and mechanical service to customers

  • Ensuring that all products are billed accurately to the customer

  • Completing proactive calls to customers to determine their satisfaction level with the service received

    What does it take to get on track?

  • 2 to 3 years of previous experience in the automotive aftermarket industry and a history of providing exceptional customer service and business support

  • Maintaining a valid driver's license and a satisfactory driver's abstract are conditions of employment

  • Ability to work Saturday's

  • Excellent time management skills

  • Strong interpersonal skills with the ability to work as a team

  • Ability to work well under pressure in a fast paced, ever changing and high-volume environment

What do we offer? At Fountain Tire, you’ll have a great place to work:

  • Compensation worthy of your experience

  • Regular day shifts (part-time)

  • Great discounts for you and your family on tires, parts and mechanical services

  • The opportunity for growth that includes the potential to enter our management training program and own your own Fountain Tire store!

Interested and qualified candidates are encouraged to apply online or in-store at 11107-158 Street NW.

Street: 11107 - 158 Street

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