GCI Communications Corp Technician II, Core Provisioning - Anchorage - 18000242 in Anchorage, Alaska

Technician II, Core Provisioning will provision, operate, and maintain the company s core transport networks in a manner that provides the highest level of network availability, ensuring the highest level of customer satisfaction, and meets or exceeds service delivery dates. Position s Customer(s): GCI s internal departments and all customers. Essential Duties at All Levels in the Position: Network provisioning projects. (Manage the operational commissioning of SONET equipment, implement network bandwidth upgrades. Work with the Transport / Core IP engineering department to support the growth of GCI s transport network. Network troubleshooting and Corrective Maintenance. Respond to circuit and facility outages within GCI s network. Isolate outages and work with appropriate technical groups to restore service. File NCSRs for all scheduled maintenance events. Equipment Preventative Maintenance. (Perform software and firmware upgrades on network transmission equipment.) Required to participate in a rotational schedule working at the TAC; responsibility will include training of lower level technicians; troubleshooting complex customer issues using any and all required skills to perform the necessary duties; and consulting with employees, other departments, and/or management to determine root cause of an incident, outage or failure of services and corrective actions. Job Qualifications at All Levels in the Position Knowledge, Skills and Ability: Excellent oral and written communication skills required. &nb